4 Benefits of Patient Experience Technology in Emergency Medicine
A Clockwise.MD White Paper
A Clockwise.MD White Paper
According to a recent research study published in the Patient Experience Journal, patient dissatisfaction at hospitals is not just a matter of overcrowding and long wait times, but of mismanaged patient expectations and unclear communication at the point of triage.
Many of the nation's largest health systems are turning to wait management technologies to collect data that can help:
- provide transparency into wait times
- communicate with patients in ways they appreciate
- balance patient volume and keep patients in network
- understand and manage patient throughput
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