A case study by Clockwise.MD
BayCare provides laboratory services at patient service centers located throughout Tampa Bay. To help decrease wait times and streamline scheduling in their labs, Baycare implemented Clockwise.MD in 16 of their lab facilities in 2016.
Within the first few months, BayCare saw the following results:
- An overall wait time decrease of 83%
- Wait times under 3 minutes for online patients
- 98% of patients called back on time or early across all sixteen facilities
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