MedAccess Urgent Care
A case study by Clockwise.MD
A case study by Clockwise.MD
MedAccess Urgent Care, a locally-owned urgent care with three locations in North Carolina, implemented Clockwise.MD in early 2016 to help improve their wait times and better understand individual clinic performance.
Within the first four months, MedAccess saw the following results:
- Average wait times between 12 and 15 minutes
- Wait times projected with 95% accuracy
- A 4.8/5.0 average patient satisfaction score, and more.
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